Reservations

All reservations made by phone or email are held with a major credit card. We accept MasterCard, Visa, American Express, and Discover. A deposit of (1) one night's room rate plus applicable taxes will be charged to your card when the reservation is made. The remaining balance will be charged at check-in.  (For holiday and special-event weekends, the balance will be charged prior to check-in, as outlined below.)

Cancellations

A $25 ($50 for special events and holidays) per room cancellation fee will be charged for cancellations. If cancellation is made fewer than eight (8) days before arrival and we are unable to rebook your room, then the full room rate for your entire stay will be charged. If room is rebooked, only the $25/$50 charge per room will apply.

We realize that cancellations cannot always be avoided. If you cancel more than 8 or more days prior to your stay and reschedule and you are able to reserve another date within 30 days of your originally scheduled stay, we will apply the $25 fee towards your stay.

A rescheduled stay is considered the same as any other reservation and all cancellation policies will apply.

No-Shows

Full room rates plus taxes will be charged to the credit card for no-shows

For single room cancellations:
Cancellations made 8 days or more in advance of your check-in will be charged a $25 ($50 for holidays and special events) cancellation fee. Cancellations made 7 days or fewer from your check-in date will be charged the full room rate if we are unable to rebook your room. If we are able to rebook your room, only the $25 (or $50) cancellation fee will apply. With last-minute cancellations, we can sometimes rebook the room at a discounted rate; in that case, the difference would be added to the cancellation fee.  For example, if you canceled your reservation for a $139 room and we were able to rebook it for $119, your cancellation fee would be $45.

For Group Reservations/Cancellations:
Cancellations or modifications for groups reserving more than 1 room require 30 days advance notice. We will make every effort to rebook all rooms canceled. However, any rooms remaining unbooked will be charged the full room rate to the credit card used to reserve the rooms.

When reserving a block of rooms for business, reunions, or other events, we require at the time the reservation is made a non-refundable deposit equal to 1/2 of the total due. The remainder of the total is due two (2) weeks prior to your check-in date.

 For Special-Event Weekends and Holidays:
All holidays and Jefferson special events (Candlelight, Mardi Gras, Pilgrimage, Girlfriend's Weekend, etc.), require a minimum of 30 days advance notice for cancellation. For special events and holidays, the balance (less your deposit at time of booking) will be posted to your credit card 30 days prior to check-in.  For reservations made fewer than 30 days before the holiday or special event stay, the charge for the entire stay will be posted to your credit card.  The cancellation fee for holiday and special-event stays is $50 per room.

Liability Release

Guests are advised that personal items lost or stolen are not the responsibility of the innkeepers/owners. Guests will be solely responsible for the safekeeping of their personal valuables during their visit. The main doors at Old Mulberry Inn are locked at all times. Each guest will be given a key at check-in.  In addition, Agent and Owner shall be held harmless from all claims or causes of actions arising from the rental and occupation of the residence by Guest.

CONTACT INFORMATION
 

Cottage at Mulberry Place and Old Mulberry Inn
Donald and Gloria Degn

209 E. Jefferson Street
Jefferson, Texas  75657
903-665-1945
Email:  mulberry3@charter.net